Ive only been a few times but today, when I needed them, they were there for me. Not only did they take care of my car problem immediately, they didn't charge me. (It was a small job, but it was definitely a safety issue). I tried to even give the mechanic a tip and he refused. He stated that they wanted their customers to be safe, be happy and be return customers. I am now driving safely. I am happy, and I will not only be a return customer, I will recommend them to my friends. I'd give them 10 stars for today if I could.